Casefly Warranty Policy

Our Commitment to Quality

At Casefly, we stand behind the quality of our products. If you receive a defective item, we're here to help. We want you to have a positive experience every time you shop with us.

To Claim Warranty:

1. Verify Eligibility: Check if your product qualifies for warranty. Our warranty covers products purchased directly from Casefly or our authorized partners.
2. Submit a Ticket: If your product is eligible, submit a warranty claim ticket, including your order number and a detailed description of the issue.

Warranty Exclusions:

• Normal Wear and Tear: General wear and tear from daily use is not covered.
• Misuse or Abuse: Damage caused by improper handling or misuse is not covered.
• Unauthorized Repairs: Damage resulting from unauthorized repairs or modifications is not covered.
• Non-Casefly Products: Third-party purchases are not covered under our warranty.

Casefly Warranty Inclusions:
For select products, we offer a lifetime warranty. This covers defects that are the result of manufacturing errors. Accidental damage, installation issues, and normal wear and tear are not covered.

Need Assistance?
If you have any questions or need further assistance, please don't hesitate to contact our customer support team. We're here to help!